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FAQs

LED TV FAQs
Model number is mentioned on back label
We can connect with RCA Cable Red (R), White (L) and Yellow (Video) cable at defined ports in TV and Set-top-box & HDMI cable and for this we also need to select appropriate source in LED TV also with the help of remote unit or side key control panel in TV unit.
Insert USB drive in USB input and select through source with the help of remote or side key control
Get your wifi connection ON and pair it with LED TV unit Go in Settings – Select network- Select wireless-Select User id and enter password to connect
Check picture setting in LED TV unit or ECO mode is on. If On put is OFF to get actual brightness. the setting could be changed to increase/decrease brightness from picture menu.
If LED indication on the front bezel is off, check AC socket and power cord or connect with some alternate power socket ,if indication is on try to get it on with the help of remote unit or by Standby key in side key panel, if not getting on after above then register via App or call Wybor customer care.
Check source selected in LED TV unit, Check or Replace audio video cable (RCA Cable) or HDMI cable, Set-top-box, if you are still not getting display then register via App or call Wybor customer care.
Check source selected in LED unit, Replace or Check audio video cable (RCA Cable) or HDMI cable, Set-top-box, if you are still not getting sound then register via App or call Wybor customer care.
Air Conditioner FAQs
  1. Check to see if a power is fed to the air conditioner. Is it 220-240volt range? If there’s no power, check the fuses or circuit breakers. If there’s still no power at this power point, you will need to contact a qualified electrician to restore power to the outlet.
  2. If there is power to the air-conditioner but it is still completely dead there may be a problem in one or more of the following areas:
  3. House & appliance Wiring (Inspect for any broken or burnt wiring), Thermostat, Compressor, Overload and/or relay, Selector switch, Electronic Controller
  • Is the air-conditioner otherwise not working
  • The compressor may not be seen. It is located inside the air-conditioner out door unit. Is it humming or making any kind of continuous noise or causing the lights to dim? If it is making a continuous noise, and your air-conditioner is still not cooling, there may be a problem with one or more of the parts like Compressor, Condenser or Evaporator.
  • If the compressor is not running but you do have power to the air-conditioner there may be a problem in one or more of the parts like Compressor, Overload and/or relay, Thermostat (Open thermostat), Burnt wiring, Bad selector switch, Capacitor or Electronic controller.
  • If the air doesn’t seem to be adequately cool it is necessary to use a thermometer to check the difference in temperature between the supply air going away from the air-conditioner and the air being returned from the room. Normally, the temperature difference should be more than 10℃. For example, if the temperature going into the air conditioner is 26℃, the temperature coming out of the air-conditioner should be at least 16℃ or less. If the difference is 12℃ or more there is probably no cause for concern. If the temperature difference is less than 10℃ you should check:
  • Air Ventilation Check to make sure the air ventilation is closed. If it’s open, it will bring in outside air and reduce the efficiency of the unit.
  • The condensing coils will always be on the “warm” side of the air-conditioner. That is, on the side that faces outside of the room to be cooled. Air is drawn into the back of the air conditioner on the sides through vent slots and is blown directly out through the condenser coils. If the coils get clogged with lint, dust and dirt the cooling system cannot provide the cooling necessary. To clean the coils it will be necessary to remove the entire cover of the air conditioner or pull it out of the wall to gain access to the coils. They can be cleaned by blowing compressed air at them or by using a soft bristle brush to wipe the dirt off. It is important to also clean any dirt or lint build-up in the bottom of the air conditioner so the condensing fan slinger will pick up the condensate water properly.
  • All window air-conditioners remove moisture from the air if there is, any. The window air-conditioners collect this moisture in the drain tray of the air-conditioner placed at the bottom and attempt to evaporate the moisture. The evaporation process: Initially, the water drips down from the cold evaporator coils on the front of the air-conditioner. Then the water collects in the bottom of the air-conditioner base, the “pan.”
  • If the air conditioner is installed properly it will be tilted slightly back. The water then collects near the back of the unit. The fan blade used to cool the rear condensing coils have a rim on the outside of the fins of the blade, called “slinger,” will come close to touching the inside of the drain pan when the fan is rotating. As the water collects in the pan and reaches the depth necessary for the fan ring to touch it, the ring will lift the water up, partly and the fan will splash it over the condensing coils. Because the coils are warm, they will evaporate the moisture to the outside.
  • While this is happening it is normal to hear water splashing and sloshing around. As long as there is no water leaking inside the room that is being cooled there is no cause for concern.
  • Every air conditioner has a motor inside a compressor. The compressor provides the cooling capacity for the air conditioner. If the compressor or its electrical controls are defective the compressor may try to start, fail, and create an electrical overload. If the unit does create an overload, every compressor circuit is also equipped with an overload safety switch. The safety switch is designed to protect the compressor from burning out. The safety switch will cut the power to the compressor for a certain length of time and then reset itself. When it resets it will allow the electricity to flow to the compressor once again. If the compressor then starts, the air-conditioner should function normally.
  • If the compressor doesn’t start when the overload resets, the overload will again cut the power to the compressor. This cyclic event will continue indefinitely. (Always allow three to five minutes before restarting the compressor.) If this situation is happening, unplug the air-conditioner and get help from a qualified appliance repair technician to repair the air-conditioner at the SmartCare center. This problem is often fatal to the air conditioner because the cost of repair often high.
  • The compressor in all window air conditioners has a powerful motor. When it starts up and shuts off – the whole air conditioner can vibrate/shake, sometimes little loudly. Usually there is nothing wrong but it is possible that the compressor mounting bushes are worn out or missing; calling for replacement. If that is the case the mountings can sometimes be replaced.
  • Be sure that the air conditioner is securely mounted in the window frame if the air-conditioner vibrates/shakes.
  • It is normal for water to collect in the lower base of an air conditioner. See the note under: ” Little water dropping around inside room.” If water leaks out the front it is usually because the unit is tilted forward in the window frame. All air conditioners should be installed carefully to ensure that they tilt slightly back to allow for proper removal of the condensate.
  • Air conditioners remove moisture from the air. The water collects in the base of the unit. Under normal conditions this water will be evaporated out of the unit. However, it is possible for some water to sit stagnant in the base of the air conditioner for extended periods of time. There is no easy way to prevent this problem. The problem will be reduced if you carefully clean the base of the inside of the air conditioner at least once a year. That will keep any dirt, lint or dust from absorbing the water and allowing mold and mildew to grow. Also, replace the filter behind or in the front cover.
  • The capacity of air-conditioner depends on volume of each room to be cooled and its heatload. The cooling capacity of an air conditioner is measured in kilo Calories kCal/hr or British Thermal Units (BTU/hr). If you purchase an air conditioner that is too small for the room it will not cool adequately, also if you buy the one that is too large, the air conditioner will cool the room before it dehumidifies that may give you feeling of sweaty. So, get this calculated before purchasing the air-conditioner.
  • First, check the batteries of the remote controller. Even if the screen is visible but faded the batteries may be compromising system operation. Good alkaline AAA batteries (2 nos) are required for the unit to function properly. We recommend you DO NOT use rechargeable batteries, standard, or low priced bulk buy batteries in I-Sense remotes. Batteries should be changed at least once every six months even if the appliance is not used, or when the display fades if less than six months.
  • Secondly, check that the remote is in a direction that the I-Sense infrared link can communicate with the indoor unit, till the time air-conditioner is running. If not, then move it to a position where it can and press appropriate button on remote controller. When the indoor unit beeps each time you press a button on the remote, then it is in a good condition. The system WILL NOT function properly as expected if the remote is in a drawer/ cupboard, under an object or in between cushions on a sofa set etc.
  • Proper preventive maintenance saves money by ensuring efficient operation and avoiding premature failure of parts. Inspect, clean and replace air-filters regularly. Get the air-conditioners serviced regularly through authorized service providers –Wybor Care.
  • If the air-conditioner has completed its warranty period, then it will be better to enter into the service contract.
  • Coefficient of Performance, is the ratio of the power input and power output. For example a modern air-conditioner will provide 3kw of cooling for 1kw of electrical power input. Therefore the COP is expressed as 3.
  • Estimated Electrical Consumption = Input (kW) X No. of hours used X No. of days per month X Current Utility Rate.